Returns & Exchanges

At Don Pablo Coffee, we stand behind the quality of our specialty beans. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund or replacement.

1

Contact Support

Email our customer service team with your order number and the reason for your return to initiate the process.

2

Receive Authorization

Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.

3

Pack Your Items

Securely package the coffee or merchandise in its original packaging to ensure it arrives back to our roastery safely.

4

Refund Processing

Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing